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Privacy Policy

For Global Analyst Academy (GAA)

Effective Date: 28 October 2026

Global Analyst Academy ("GAA," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (globalanalystacademy.com), access our learning portal, or engage with our professional training programs and promotional campaigns.

1. Who We Are and Which Laws Apply

Global Analyst Academy is based in Nigeria and serves learners and organisations across Africa and around the world. We handle personal data in line with the Nigeria Data Protection Act 2023 and, where they apply to you, other data protection laws, such as Kenya's Data Protection Act 2019, South Africa's Protection of Personal Information Act (POPIA), Ghana's Data Protection Act 2012, and the EU and UK General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about our courses (such as the CBAP® or PMP® programs), participate in promotional offers, or contact us.

The personal information we collect may include the following:

  • Identity Data: First name, last name, and professional title.
  • Contact Data: Email address, phone number (including WhatsApp numbers), and billing address.
  • Financial Data: Payment details required to process your enrollment. Note: All payment transactions are processed securely through authorizedthird-party gateways (such as Paystack). GAA does not store your complete credit card numbers or bank account PINs.
  • Usage and Technical Data: Information automatically collected when you visit our website, including IP addresses, browser types, operating systems, and your navigation paths through our learning portal.

3. How We Use Your Information

We utilize the information we collect or receive for the following business purposes:

  • Fulfillment of Services: To create your account, grant you access to the LMS portal, and deliver the course materials (videos, templates, and exam simulators) you purchased.
  • Communication: To send you administrative information, such as portal login credentials, cohort schedules, and updates to our terms or policies.
  • Community Engagement: To add you to our official WhatsApp cohorts and alumni networks for peer accountability and support.
  • Marketing and Promotions: To send you targeted marketing communications regarding new courses, early-bird discounts, and exclusive events (you may opt out of these communications at any time).
  • Platform Improvement: To analyze user behavior, troubleshoot technical issues, and improve the overall user experience on our website.

4. Why We Are Allowed to Use Your Data

We use your data because you asked us to (for example, to enrol you), because you gave us consent (for example, to receive updates), because the law requires it, or because we have a legitimate interest in running and improving our programmes that does not override your rights.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information under the following circumstances:

  • Third-Party Service Providers: We may share your data with trusted third-party vendors who perform services for us, including payment processing (e.g., Paystack), email delivery, web hosting, and learning management system (LMS) operations.
  • Compliance with Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, or legal process.
  • Business Transfers: If GAA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.

6. Storing Data Outside Your Country

Some of our service providers store data outside your country, including our learning portal (Klasio), email and file storage (Microsoft 365), email updates (Brevo), payments (Paystack) and our website host. When your data leaves your country, we only use providers that protect it with appropriate safeguards, such as contractual commitments, as the law that applies to you requires.

7. GAA Talent Pool

If you join the GAA Talent Pool, we keep your CV and details so we can match you with roles. We always ask you before sharing your CV or contact details with an employer. You can update your details or leave the Talent Pool at any time.

8. When Someone Shares a Programme with You

If someone uses our website to share a programme with you, we use your name and email only to send you that one email. We do not add you to our mailing list unless you sign up yourself.

9. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies (such as the Meta Pixel) to access or store information. These tools help us track user interactions, measure the effectiveness of our advertising campaigns, and provide a customized browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of the portal may not function properly without them.

10. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You are responsible for keeping your learning portal password confidential.

11. How Long We Keep Your Data

We keep personal data only as long as we need it for the purpose we collected it for, or as long as the law requires, for example for tax records. We then delete or anonymise it.

12. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we have collected about you.
  • Request correction of inaccurate or incomplete data.
  • Opt-out of marketing emails by clicking the "unsubscribe" link located at the bottom of our emails.
  • Request the deletion of your account and personal data from our active databases, subject to legal and operational retention requirements.
  • Withdraw your consent at any time.
  • Object to direct marketing.
  • Receive a copy of your data in a portable format where the law provides for it.
  • Complain to the data protection regulator in your country, such as the Nigeria Data Protection Commission, Kenya's Office of the Data Protection Commissioner, South Africa's Information Regulator or Ghana's Data Protection Commission.

13. Age

Our programmes and scholarships are for people aged 18 and over. We do not knowingly collect data from children.

14. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise your data rights, please contact our administrative team: